Last updated: September 3, 2025
At Lume Retreat, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book a retreat.
1. Information We Collect
We may collect:
• Personal details (name, email, phone number, billing information).
• Booking details, dietary preferences, and health information voluntarily shared to improve your retreat experience.
• Technical information (IP address, browser type, cookies) for site functionality and analytics.
2. How We Use Your Information
We may use your information to:
• Process bookings and payments.
• Communicate important details regarding your retreat.
• Personalize services such as meals and activities.
• Improve our website, offerings, and customer support.
3. Sharing of Information
• We do not sell or rent your personal information.
• Data may be shared with trusted service providers (payment processors, instructors, travel partners) when necessary to deliver services.
4. Data Security
• We implement reasonable measures to protect personal data from unauthorized access, misuse, or disclosure.
• While we strive for strong security, no system is 100% secure.
5. Cookies and Website Usage
• Our site may use cookies to enhance your browsing experience and track analytics.
• You may adjust your browser settings to block cookies, though some features may not work properly.
6. Your Rights
You have the right to:
• Request access, correction, or deletion of your personal data.
• Withdraw consent for communications at any time.
• Contact us for privacy-related requests or concerns.
7. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at:
📧 contact@lumeretreat.com